Nest Hello No Lights / No Power: How to Troubleshoot and Fix the Issue

If you’re experiencing issues with your Nest Hello Doorbell not turning on its lights, don’t worry, you’re not alone. Many Nest Hello users have reported this issue, and fortunately, there are a few things you can try to troubleshoot the problem. In this article, we’ll walk you through some steps you can take to fix your Nest Hello Doorbell’s lights and get it working properly again.

So, what do no light and no power for the Nest Hello mean? Let’s dig into the answers.

Why the Nest Hello Gets No Power

If your Nest Hello is not lighting up, it is likely that it is not receiving enough power. There are several reasons why this could happen, including too much or too little power, a bad Nest doorbell, or faulty doorbell wiring.

Too Much / Too Little Power

If there is too much or too little power going to your Nest Hello, it will not work properly. If there is too much power, it can cause the device to overheat and shut down. On the other hand, if there is too little power, the device will not function at all. You can check the voltage going to your Nest Hello by using a multimeter. If the voltage is too high or too low, you may need to adjust the voltage regulator or replace the transformer.

Bad Nest Doorbell

If your Nest Hello is not getting power, it could be a problem with the device itself. If the device is faulty, it may not be able to receive power from the transformer. In this case, you may need to replace the Nest Hello. However, before doing so, you should try resetting the device using a hard reset. This can often fix the problem and save you the cost of replacing the device.

Faulty Doorbell Wiring

If your Nest Hello is not getting power, it could be due to faulty doorbell wiring. If the wiring is loose or damaged, it can prevent the device from receiving power. You can check the wiring by removing the cover from the doorbell and inspecting the wiring. If you see any loose or damaged wires, you may need to replace them. If you are not comfortable working with electrical wiring, it is best to hire a professional to do the job for you.

How to Solve the Nest Hello No Light Problem

Troubleshoot the Wiring

If your Nest Hello Doorbell is not lighting up, one of the first things you should check is the wiring. Make sure that the wires are properly connected and secure. If the wires are loose, try tightening them. If the wires are damaged, you may need to replace them. If you’re not comfortable working with electrical wiring, it’s best to hire a professional electrician to do the work for you.

You should also check the wiring in your chime box. Make sure that the wires are properly connected and secure. If the wires are loose, try tightening them. If the wires are damaged, you may need to replace them. If you’re not comfortable working with electrical wiring, it’s best to hire a professional electrician to do the work for you.

Verify the Power Requirements

The Nest Hello Doorbell requires a certain amount of power to function properly. If your doorbell is not lighting up, it could be because it’s not receiving enough power. Check the voltage of your doorbell transformer to make sure it’s within the required range. If the voltage is too low, you may need to replace your transformer. If the voltage is within the required range, you may need to upgrade your transformer to provide more power.

You should also check the power supply to your doorbell. Make sure that the circuit breaker is not tripped and that the wiring is properly connected. If the circuit breaker is tripped, try resetting it. If the wiring is not properly connected, try tightening the connections. If you’re not comfortable working with electrical wiring, it’s best to hire a professional electrician to do the work for you.

Reset Your Doorbell

If your Nest Hello Doorbell is not lighting up, you may need to reset it. To reset your doorbell, remove it from your Nest account. Open the Nest app on your smartphone, select your device, and then select “Remove Device.” Confirm the removal. Once the device has been disconnected from your Nest account, perform the reset by using a paperclip to pull the device off the base. Then, re-install the device and follow the setup instructions in the Nest app.

If resetting your doorbell doesn’t solve the problem, you may need to perform a factory reset. To perform a factory reset, press and hold the button on the back of the doorbell for 10 seconds. This will erase all settings and data from your doorbell, so be sure to back up any important data before performing a factory reset.

Replace Your Transformer

If your Nest Hello Doorbell is not receiving enough power, you may need to replace your transformer. To replace your transformer, turn off the power to your doorbell at the circuit breaker. Remove the cover from your chime box and locate the transformer. Disconnect the wires from the old transformer and remove it. Install the new transformer and connect the wires. Replace the cover on your chime box and turn the power back on at the circuit breaker.

When selecting a new transformer, make sure that it meets the power requirements of your Nest Hello Doorbell. You may also want to consider a transformer with a higher power output to ensure that your doorbell receives enough power.

Replace Your Doorbell

If none of the above solutions solve the problem, you may need to replace your Nest Hello Doorbell. Before purchasing a new doorbell, make sure that it meets the power requirements of your home and that it is compatible with your existing wiring. You may also want to consider a doorbell with additional features, such as a built-in camera or motion sensor.

When installing your new doorbell, be sure to follow the manufacturer’s instructions carefully. If you’re not comfortable working with electrical wiring, it’s best to hire a professional electrician to do the work for you.

Wrapping Up: Fix Your No Power / No Light Problem

You should now be able to troubleshoot and fix most issues you may have with your Nest Hello doorbell. Here’s a quick summary of the steps you can take to fix your no power or no light problem:

• Check your Wi-Fi connection and ensure that your Nest Hello is connected to the internet.
• Check the wiring and make sure that the wires are properly connected to your Nest Hello and your doorbell transformer.
• Reset your Nest Hello by removing it from your Nest account and performing a factory reset.

If you’ve tried these steps and are still experiencing issues, you may need to contact Nest support for further assistance. However, in most cases, following these steps should help you fix your no power or no light problem and get your Nest Hello doorbell up and running again.